INFORMATION
Delivery is to the whole of the UK. Please contact us if you are unsure if we deliver to your address.
Delivery costs are £4.50 for most items.
You can also collect your order if you live local to me in Coatbridge.
You will be contacted by either mobile or email to arrange a pick up date and time
Handmade bespoke orders will be despatched within 4 weeks.
Please remember to check these timescales suit you before you order.
All other orders will be dispatched within 3 working days.
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Hopefully you will not have a problem with your order however if your order is faulty or damaged on arrival we will offer a full refund.
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If the parcel has been damaged please contact us immediately at info@prettypastels.co.uk to allow us to submit a claim.
STORE POLICY
Security
Personal information provided on the website and online credit card transactions are transmitted through a secure server. We use a Hyper Text Transfer Protocol Secure which is the HTTPS part of our website URL. This means that all communications between your browser and the website are encrypted.
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PayPal
We use PayPal services as a merchant provider. PayPal enables you to send payments quickly and securely online using a credit card or bank account. All PayPal transactions are subject to the PayPal Privacy Policy, which you can view here.
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Wix
Wix is a website and marketing automation platform which helps us send you emails and advertisements. When you subscribe to our mailing list your information will be held by Wix and is subject to their Privacy Policy which you can view here.
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How to Subscribe
Should you wish to receive email notifications from us which include information about new products, special discounts, events and any other information we think you would like to be informed of relating to Pretty Pastels UK then please go to our website and enter your details in the sign-up box.
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How to Unsubscribe
The personal data you submit may be used for marketing purposes. We may send promotional emails to you with information on our products that we feel may be of interest.
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If you would like to unsubscribe from our emails then simply click on the unsubscribe link which appears at the bottom of every email. Please allow 3 working days for this to take effect since some promotions may already be in place when you do so.
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If you cannot find the unsubscribe link please contact us via the contact details below:
Email: info@prettypastels.co.uk
BY USING THE WEBSITE, YOU ACCEPT THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY OR ANY OF ITS TERMS YOU SHOULD NOT USE THE WEBSITE AND SHOULD CEASE TO ACCESS THE WEBSITE IMMEDIATELY.
PAYMENT METHODS
PAYPAL
Remember you can choose to use your debit/credit card when you pay by PayPal.